ContactUK Defence Sector
Tailored solutions for the Ministry of Defence
- MAIN FEATURES AT A GLANCE
- .: Elonex is an approved Defence IT supplier under the DCSA initiative
- .: Sector specific price structure
- .: Easier procurement with eletronic 973 or GPC
- .: Made in the UK IT products
- .: Lifetime support
- .: ISO 9002 - Quality Management Systems
- .: Product Safety Certification
- .: Energy Star Power Conservation
- .: IT Services cover all requirements
- .: Technical Support
- .: Dedicated account managers
The Defence Sector's requirements vary, and supplying such an important customer requires flexibility and the ability to
supply, in sometimes unconventional ways. In the UK, to determine which suppliers can provide this flexibility without
compromising quality, the Directorate Communication
and Services Agency (DCSA), part of DLO, carry out continual
stringent testing and monitoring of approved contractors. For nearly 10 years Elonex have constantly met and in
many instances exceeded these requirements.
Simplify your purchasing procedure
As one of our most valued customers, we realise that purchasing can often be an extensive process of paperwork. In order
to help reduce this, Elonex have been at the forefront of developing an electronic 973 ordering system in partnership with
DCSA ICS. It greatly reduces form filling and is available on the MoD DCSA CD
(please call for more details).
Recently the Government Procurement Card
(GPC) has become more prevalent in purchasing. Elonex accept this as yet another method of procurement - our clear commitment of support for
e-Government initiatives.
High quality, reliable, manageable products
Our success in supplying the UK Defence Sector has undoubtedly been based upon the fact that we are a UK based
company. IT products supplied to The Defence Sector are designed and built to offer unrivalled value for money. They
combine the very best of COTS technology with our own brand of uniqueness.
We can customise products to incorporate additional features that meet MoD requirements, including operational needs.
Certifications & Quality Control
To meet the stringent requirements of The Defence Sector, Elonex obtained and have since maintained, a series of
quality standards These are designed to ensure that all
products and services conform to the varied and numerous demands of the sector.
One-stop-shop total solutions provider
Elonex no longer simply offer PC hardware products. We understand the need to provide complete solutions on time and on budget.
Our IT services now encompass a diverse array of services,
which include installation, training, maintenance, web design, thin client, facility management, consultation, networking and Internet provision.
Technical support
Elonex provide a technical hotline support service for the lifetime of products supplied. Manned by highly skilled engineers this
support desk resolves over 90% of user problems with nothing more than a phone call. With an array of warranty options - on-site,
Return-To-Base and extended, we can truly offer lifetime support. Defence customers deal directly with Elonex - we own and manage
support at all times.
Account management
Elonex prides itself on the levels of service provided to The Defence Sector. We have a dedicated
team of proactive account managers. They are responsible for visiting sites, discussing new and evolving technologies, user requirements and quotes. And in
the unlikely event of problems occuring, they are also responsible for resolving these. We periodically organise industry briefings, designed to keep you abreast of
emerging technologies.